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To ordering customers

The main goal of "Komplekt Armatura" LLP is complex, timely and high-quality customer service, support of long-term cooperation with them.

At the request of the client, the Company selects the required equipment and materials as soon as possible. When placing an order, it is possible to minimize the delivery time, and, if necessary, the Company will perform installation, maintenance and commissioning.

Key points of working out and delivery of the order:.

  • Usage of the implemented CRM programs in the process of managing the work with the client and the manufacturer
  • Quick access to spent information, commercial offers of the manufacturer, supply contracts and purchase contracts.
  • Operational access of the company's employees to the database of the manufacturer's makes it possible for the employees to work out the applications in the accelerated mode.
  • Our partners, manufacturers, will provide a customized product manufacturing service according to the customer's technical requirements
  • The presence of all necessary permits and certificates from government agencies for the implementation of service and repair work.
  • Certification of the delivery product is carried out at the request of the customer, entering in the register of measuring equipment, obtaining permission to use the goods from the relevant government agencies
  • logistics

Also one of our partners is the European Bank for Reconstruction and Development (EBRD). The EBRD assists in the development of entrepreneurial activities. Due to financial investments, business services of the EBRD, our company implemented the CRM program also in the process of implementing ISO 9001-2015, OHSAS 18001: 2007, ISO 14001: 2004

Thanks to CRM, the company has accelerated business processes, which in turn have a positive effect when working with clients and partners!

Logistical decisions allow making in time the shipment of the goods to the end user. Our strategic partner in the field of logistics is Globallink Logistics.